Effective Date: 15 August 2025
Last Updated: 15 August 2025

Men’spool (Singapore) Pte Ltd (“Men’spool”, “we”, “our”, “us”) is committed to protecting your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website menspool.com.sg or engage our products and services.

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1. Collection of Personal Data

• We may collect personal data that you provide to us directly, including but not limited to:
  • Name
  • Contact details (email address, phone number, mailing address)
  • Billing and payment information
  • Enquiry or service request details
• We may also collect information automatically when you use our website, such as IP addresses, browser type, and browsing behaviour.

2. Purpose of Data Collection

• To process and respond to your enquiries, orders, and service requests
• To provide products and services you have requested
• To improve our website, services, and customer experience
• To send administrative, operational, and promotional communications (where you have consented)
• To comply with legal obligations and regulatory requirements

3. Consent

By providing your personal data, you consent to its collection, use, and disclosure for the purposes stated in this Privacy Policy. You may withdraw your consent at any time by contacting us (see Section 9). However, this may affect our ability to provide certain products or services to you.

4. Disclosure of Personal Data

• We will not sell or rent your personal data to third parties.
• We may disclose personal data to:
  • Our subsidiaries, affiliates, and related entities
  • Third-party service providers who perform services on our behalf (e.g., logistics, payment processing, IT support)
  • Government authorities or regulators where required by law

5. Protection of Personal Data

• We implement reasonable security arrangements to protect personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.
• While we take reasonable precautions, we cannot guarantee that unauthorized third parties will never be able to defeat those measures.

6. Retention of Personal Data

• We will retain your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law.

7. Access and Correction

• You have the right to request access to your personal data and to request corrections if it is inaccurate or incomplete.
• Requests should be made in writing to our Data Protection Officer (see Section 9).

8. Use of Cookies

• Our website may use cookies to enhance your browsing experience and collect information on how you use our site.
• You may disable cookies through your browser settings, but this may affect certain functionalities of our website.

9. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact:

Data Protection Officer
Men’spool (Singapore) Pte Ltd
13 Third Chin Bee Road, Singapore 618689
Tel: +65 6266 1211
Email: info@menspool.com.sg

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised date.